Privacy Policy — KAM
Last updated: 9 August 2026
This Privacy Policy explains how KAM handles the personal data collected through its website, services, and the products offered through it, the purposes for which such data is used, how it is protected, and the rights available to data subjects.
We are committed to processing personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia, its Implementing Regulations, and related regulations.
1. Data We Collect
We may collect certain data necessary to complete your order and provide KAM services. What we collect varies depending on the product or service you use.
The data may include:
- Full name
- Email address
- Your TradingView username, where required to activate indicator products
- Your signature image or electronic consent, where required to complete the acknowledgment for the product
- Order and subscription data, such as product name, term, subscription value, and start and end dates
- The reference number of the order or subscription
- IP address and certain technical data associated with your use of the website
- Your Telegram account data when you use KAM services or channels through Telegram
- The messages and information you send to our support team when contacting us
We do not request your TradingView account password, and we do not need it to provide indicator services.
2. Payment Data
Payments are processed through an approved electronic payment provider or gateway.
KAM does not store full bank card details, passwords, or payment verification codes.
Some payment transaction data may be processed by the payment service provider in accordance with its own privacy policy and terms.
3. Why We Use Your Data
We use personal data for purposes necessary to provide our services, including:
- Processing orders and subscriptions
- Activating products and services
- Managing channel membership and related services
- Sending order details, invoices, and subscription-related notifications
- Communicating with you regarding your order or enquiries
- Providing technical support and customer service
- Verifying transactions and preventing unauthorised use or abuse of the service
- Improving the performance of the website and services
- Meeting regulatory, accounting, and tax obligations
- Protecting the rights of KAM and of users where necessary
We do not use your personal data for purposes other than those described in this Policy, except where permitted by law or after obtaining the necessary consent, where required.
4. Sharing Data with Third Parties
We may engage external service providers who assist us in operating KAM and delivering its services, such as:
- Email services
- Hosting and cloud storage services
- Payment service providers
- Telegram, when its services are used
- Technical service providers necessary to operate the website and services
These parties' access to data is limited to what is necessary to provide the service or fulfil the specified purpose. We do not sell or rent your personal data to third parties.
Data may be disclosed where required by law or by order of a competent authority, or to protect the legitimate rights and interests of KAM or of users.
5. Transfer of Data Outside the Kingdom
Some personal data may be processed or stored through service providers located outside the Kingdom of Saudi Arabia.
When personal data is transferred or disclosed outside the Kingdom, KAM complies with the requirements and controls established under the Personal Data Protection Law, its Implementing Regulations, and the Regulation on Personal Data Transfer Outside the Kingdom.
Such transfer or disclosure is limited to the data necessary to achieve the specified purpose, with appropriate measures and safeguards applied in accordance with regulatory requirements.
6. Data Retention Period
We retain personal data for the period necessary to fulfil the purposes for which it was collected, or for the period required by laws and regulatory obligations, or to the extent necessary to protect legal rights and claims.
When the data is no longer needed and there is no regulatory or legitimate reason to retain it, it is deleted, destroyed, or rendered unlinkable to its subject, in accordance with our procedures.
Retention periods may vary depending on the type of data and the purpose of processing.
7. Protecting Your Data
We apply appropriate technical and organisational measures to help protect personal data against loss, unauthorised access, use, alteration, or unauthorised disclosure.
Depending on the nature of the data and the service, these measures include:
- Restricting access to data
- Applying appropriate technical safeguards
- Protecting website and service systems against unauthorised access
- Reviewing permissions and access to data as needed
- Retaining data only to the extent necessary
Nevertheless, no electronic method can be guaranteed to be absolutely secure, and therefore protection of data cannot be guaranteed at 100%.
8. Data Subject Rights
Under the Personal Data Protection Law, you may have a number of rights relating to your personal data, including:
- To know how your personal data is processed
- To request access to your personal data
- To request a copy of your data in accordance with regulatory controls
- To request correction of inaccurate or incomplete data
- To request destruction of data in the cases permitted by law
- To withdraw consent to processing where processing is based on consent
There may be cases in which a deletion request or a request to stop processing cannot be fulfilled, such as where retention of the data is required by law or necessary to establish a right or fulfil a regulatory obligation.
9. How to Exercise Your Rights
To exercise any of your rights relating to your personal data, you may contact us by email:
We recommend that the request be sent from the email address used for registration or subscription, and that it include the data subject's name, the details of the request, and information that helps us verify their identity and locate the relevant data.
We will handle requests in accordance with the requirements and timeframes set out in the Personal Data Protection Law and its Implementing Regulations.
10. Third-Party Services and Websites
KAM services may contain links to, or integrations with, services belonging to third parties, such as TradingView, Telegram, or payment and technical service providers.
KAM is not responsible for the privacy policies or data processing practices of these parties, and we recommend reviewing their privacy policies when using their services.
11. Minors
KAM services are directed at persons who have reached the legal age appropriate for using the service.
If we become aware that personal data has been collected from a person who is not entitled to use the service under applicable regulations, we will take appropriate action to address this.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements.
Where material changes are made, the "Last updated" date at the top of this page will be updated, and users may be notified in an appropriate manner depending on the nature of the change.
13. Contact Us
If you have any enquiry regarding this Policy or how your personal data is processed, you may contact us at:
Important Notice
KAM is not licensed by the Capital Market Authority to provide investment advice or investment management.
The indicators, channels, and services provided through KAM are technical analysis tools and market alerts. They do not constitute an investment recommendation, nor an offer to buy or sell any financial asset.
Trading in financial markets involves risk and may lead to the loss of part or all of your capital. The user bears responsibility for their investment decisions and for their use of the services provided.